Updated May 7, 2024

Index Packaging, Inc. (“Index Packaging,” “we,” “us,” or “our”),  is committed to protecting your privacy and ensuring the security of your personal information. In keeping with that commitment, we are providing you with details of how we collect, use, disclose, and safeguard your personal information.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined herein, please do not use our website or services.

Information We Collect

We may collect various types of information from you, including but not limited to:

• Personal information: We may collect personal information such as your name, contact details, email address, job title, and company information when you fill out forms on our website, communicate with us via email or phone, or provide information through other means.
• Usage information: We may collect nonpersonal information about your interaction with our website, such as IP address, browser type, operating system, referring URLs, page (s) visited, and the date and time of your visit. We may use cookies and similar technologies to collect this information.

How We Use Your Information

We may use your information for various purposes, including but not limited to:

• Providing services: To fulfill your requests, process orders, communicate with you about transactions, products, and services.
• Improving services: To analyze website usage, improve our products and services, and customize your experience on our website.
• Marketing: To send you marketing materials and to update you about our products, promotions, and events, unless you opt out.
• Legal obligations: To comply with legal and regulatory requirements and protect our rights, privacy, safety, or property as well as that of our customers, business partners, and employees.
• Third-party vendors such as Google and Facebook use cookies to serve ads based on someone’s past visits to our web site and may show our ads on sites across the internet. We may use information collected for remarketing to advertise our products online. You may opt out of Google’s use of cookies by visiting Google’s Ads Settings.

 Disclosure of Your Information

 We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers that assist us in operating our website, conducting our business, or providing services to you.
• Business transfers: In the event of a merger, an acquisition, or the sale of all or a portion of our assets, your information may be transferred as part of the transaction.
• Legal compliance: We may share your information to comply with applicable laws and regulations, legal processes, and/or governmental requests.

Data Security

Index Packaging does not sell, rent, or loan your information, including personal and usage information such as cookies. Any information you provide will be used in conducting business with you and to ensure you have the fastest and best possible experience. We will not disclose your information with an outside party that you have not consented to, unless otherwise outlined in this policy.

Index Packaging has implemented reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Your ordering information is stored on an encrypted site and a secured server. We may store repeat customer credit card information with our third-party processer. All data is stored in compliance with the Payment Card Industry Data Security Standard. You may request that your credit card information not be stored by contacting our accounting department (excludes transactional data). No data transmission over the internet or an electronic storage system is entirely secure; therefore, we cannot guarantee absolute security.

• Children’s Privacy: Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you believe we have inadvertently collected such information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and the effective date will be indicated.

Please contact us with any questions or concerns.